At some point it’s not worth it, and I don’t want to make that decision in hindsight and have to face a quarrel with a phone support rep to get a refund.įor what it’s worth, even at this price LastPass is not price gouging, at least not yet – at $36/year, LastPass Premium is priced comparably to the premium tiers of the highest-rated competitors 1Password, Dashlane, and Sticky Password. I can’t be sure that I won’t be charged $48 or $72 for LastPass Premium next year. I think the company is telling a little fib.” And yet there are hundreds of stories online about price increases without any notice, going back for years and continuing today.
LogMeIn disputes this and claims that it sends company executives to each subscriber’s house for prayer meetings and counseling about the price increases. I had it happen to me – no email notice before or after the renewal, nothing that might call attention to the gouging. Its standard business practice – which appears to continue today – is to quietly increase its subscription prices, then process credit card renewals at the higher price without any notice. “LogMeIn has abused its customers for a long time. This is how I described LogMeIn’s deceptive business practices last year: This is the email, which carefully says nothing about the amount charged. An email arrived after my card had been charged, but I still wouldn’t have found out about the price increase if I hadn’t started clicking links out of curiosity. The price doubled last year and tripled this year but the renewals were processed with no notice whatsoever, either about the upcoming charges or the price increases. Price increases are never welcome but it’s the way they’re handled that annoys me. My billing history above tells the story.
#Lastpass cost install
A Premium subscription was required for many years to install the mobile app on phones when the mobile app was added to the free plan in 2015, I continued subscribing to LastPass Premium out of habit. I’ve been a LastPass Premium subscriber for nine years. The free version of LastPass lives on, but LogMeIn can’t seem to kick the habit of price increases. The article that I wrote about LogMeIn’s abusive price increases last year continues to get comments from frustrated ex-LogMeIn subscribers – prices unexpectedly doubling or quadrupling without any notice.
The free version of LogMeIn had been an IT standard for many years when it was abruptly killed in January 2014, and LogMeIn began punishing price increases, a bad habit that continues to this day. LastPass makes money by selling a Premium version with extra features, and paid plans for groups – families, “teams” (small businesses), and enterprises.įour years ago, LastPass was acquired by LogMeIn, causing many observers to shiver at the possibility that LogMeIn would kill the free version of LastPass and jack up prices.
#Lastpass cost password
You should use LastPass – or some other password manager, if you prefer, or a notebook where you write down your passwords, whatever works for you, as long as you create complex passwords and you never use each one more than once. You can also install the LastPass mobile app on your phone to look up your passwords and log into phone apps.
LastPass is a free password manager that installs an extension to Chrome so it’s always available in the upper right corner. I’m ranting because this brings up bitter memories. Most people use the free version of LastPass (still free!), and the Premium version is priced reasonably compared to the competitors. LastPass has learned some of the wrong lessons from its corporate parent LogMeIn, with price increases for LastPass Premium that land unexpectedly like tiny bombs on the credit card statement.
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